Support

Contact

Effective October 18, 2026 Applies to club-io.com and its beta hosts

Reach Club IO for account support, venue onboarding, compliance questions, or anything in the policies linked below.

Business Information

Legal name: Bridgepointe Inc
Address: 485 Georges Rd., Ste 112, Unit 1040, Dayton, NJ 08810
Website: https://app.club-io.com

Support

General support

support@club-io.com
+1 866 853 2828

Venue onboarding

venues@club-io.com

Compliance & E-141A

compliance@club-io.com

Phone

+1 866 853 2828

Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. local time. We aim to respond within two business days.

Payments and Payouts

Card payments and payouts are processed by Stripe. For payout status, check the withdrawal screen in the app before contacting support; it shows the current stage and reference number.