Legal · Privacy

Privacy Policy

Effective October 18, 2026 Applies to club-io.com and its beta hosts

Controller: Bridgepointe Inc, 485 Georges Rd., Ste 112, Unit 1040, Dayton, NJ 08810

1.Scope

This Privacy Policy explains how Bridgepointe Inc ("Club IO," "we," "us," or "our") collects, uses, shares, and protects personal information when you use the Club IO website, mobile applications, wallet, tipping features, and payout features (the "Service").

2.Information We Collect

  • Account information: name, email address, username or handle, date of birth, and password.
  • Wallet and transaction information: wallet balance, top-ups, tips sent and received, check-in fees, and payout requests.
  • Payment information: saved card metadata and Stripe customer identifiers. Full card numbers are entered directly into Stripe's interface and are not stored by Club IO.
  • Payout and identity information: when you set up payouts, you provide identity, address, tax, and bank or debit card details directly to Stripe through Stripe's hosted onboarding. Stripe shares verification status and account status with us; we do not receive your full government ID or bank credentials.
  • Device and usage information: IP address, device and browser type, operating system, app version, pages viewed, and timestamps.
  • Communications: messages you send to support and records of your interactions with us.

3.How We Use Information

  • Provide the Service, including the wallet, tips, check-in fees, and payouts;
  • Verify eligibility and prevent fraud, abuse, and money laundering;
  • Process payments and payouts through Stripe;
  • Comply with legal, tax, and regulatory obligations;
  • Communicate with you about your account, transactions, and changes to the Service;
  • Improve and secure the Service.

4.How We Share Information

  • Stripe: We share the information necessary to process payments, create and manage your connected account, verify your identity, and make payouts. When you provide personal data in connection with Club IO, Stripe receives that personal data and processes it in accordance with the Stripe Privacy Policy.
  • Service providers: hosting, analytics, support, and security vendors that process information on our behalf under contractual obligations.
  • Legal and safety: when required by law, legal process, or to protect rights, safety, and the integrity of the Service.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

We do not sell your personal information.

5.Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and prevent fraud. You can control cookies through your browser settings; disabling them may affect functionality.

6.Data Retention

We retain personal information for as long as your account is active and for a reasonable period afterward to meet legal, tax, accounting, fraud-prevention, and dispute-resolution obligations.

7.Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8.Your Rights and Choices

Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. To exercise these rights, email support@club-io.com. We will verify your request and respond within the time required by law.

If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and limit the use of sensitive personal information, and the right not to be discriminated against for exercising your rights. We do not sell or share personal information for cross-context behavioral advertising.

9.Children

The Service is not directed to anyone under 18, and we do not knowingly collect personal information from children.

10.International Users

The Service is offered in the United States. If you access it from elsewhere, you do so on your own initiative and are responsible for compliance with local law.

11.Changes to This Policy

We may update this Privacy Policy. Material changes will be announced in the app or by email. The effective date above reflects the current version.

12.Contact

Bridgepointe Inc
485 Georges Rd., Ste 112, Unit 1040, Dayton, NJ 08810
Email: support@club-io.com

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